[Laporan Magang] - Proses Pengelolaan Dokumen pada Divisi Finance PT. Hudaya Maju Mandiri

Setianingrum, Naura Puspita (2026) [Laporan Magang] - Proses Pengelolaan Dokumen pada Divisi Finance PT. Hudaya Maju Mandiri. STIE Tri Bhakti, Bekasi.

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Abstract

The transportation and logistics sector serves as the main backbone driving the national economy. PT Hudaya Maju Mandiri, as an authorized Hino dealer, is required not only to aggressively pursue commercial vehicle sales but also to maintain reliability in managing its supporting financial administration system to secure the company's cash flow. The billing and invoicing division plays a vital role as the main pillar of liquidity control, converting sales commitments into actual cash in-flow. This Field Work Practice (Internship) Report aims to deeply comprehend the business process workflow of crucial transaction documents consisting of Sales Orders (SO), Quotations, Delivery Orders (Surat Jalan), Invoices, Receipts (Kwitansi), and Tax Invoices (Faktur Pajak) as well as to identify operational bottlenecks faced during their management. The data collection methods used during this internship were participatory observation and structured interviews conducted with the Finance Supervisor and Senior Billing Staff of PT Hudaya Maju Mandiri. The observation results indicate that the entire billing document administration constitutes an integrated workflow demanding zero-error precision due to the strict interdependence among documents. The operational constraints discovered in the field include data entry errors, discrepancies in nominal values between quotations and approved Sales Orders, mismatched unit data on physical delivery orders, and the risk of delays in reporting Tax Invoices via the e-Faktur system. These obstacles potentially trigger payment disbursement delays from corporate clients or leasing companies and incur tax administration penalties that could harm corporate profitability.

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